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ABOUT BRIGHTORDER
emdecs one comes from 30 years spent alongside the teams who run maintenance departments, manage fleets, and keep equipment moving.
That is not a tagline. It is how the platform was built.
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BrightOrder was founded in 1996 with a simple goal: make fleet maintenance easier to manage in the real world.
What started as a family-founded company in Mississauga, Ontario has grown into a trusted partner for fleets and repair operations across North America, the United Kingdom, and Europe. From day one, our focus has been practical, reliable technology shaped by hands-on maintenance experience, not theory.
Today, BrightOrder continues to evolve alongside the industries we serve, combining decades of experience with modern software to help operations stay ready, efficient, and accountable.
WORKING WITH US
You have rung support before and spent half the conversation explaining your setup. That does not happen here.
Your customer success rep already knows your operation. They check in, they stay on, and when something breaks, you skip the preamble.
Onboarding and training are included. No extra cost, no upsell.
People who know the industry, not scripts.
Live chat, phone, and 24/7 online support.
You choose how you reach us.
Dedicated individuals who know your accounts, check in regularly, and stay with you long term.
Since 1996. What started as a family business in Mississauga, Ontario became EMDECS, our flagship platform for nearly three decades. emdecs one is the next step, bringing maintenance, fleet management, and billing together in one platform.
BrightOrder is the company behind emdecs one. EMDECS served fleets and repair workshops for nearly 30 years. emdecs one builds on everything it established and brings maintenance, fleet management, and billing into one unified platform.
Headquartered in Mississauga, Ontario, Canada with support teams in both North America and the United Kingdom. Customers operate across North America, the UK, and Europe.
28 years of building for the workshop floor, not the boardroom. Every customer works with a dedicated customer success rep who knows their operation. Onboarding and training are included at no extra cost. The platform was shaped by real maintenance workflows, not theory.
Fleets were asking for maintenance, parts, and billing in one place instead of stitching separate tools together. emdecs one was built to bring it all into a single platform, backed by everything EMDECS learned over nearly 30 years.
Tell us how your operation runs and we will show you where emdecs one fits.
Start a conversation