CASE STUDY

20 jobs done. Zero system visibility.

How Schwend Inc. went from paper-based maintenance tracking to real-time operational visibility with EMDECS.

Schwend Inc.
Dry Bulk Transportation
Southeast & Midwest US
30+
hours saved per week
THE CHALLENGE

Paper in, guesswork out. Except nothing was getting out.

"Techs were writing everything down on paper, and then somebody was having to go in and enter them after the fact, so we might have had 20 jobs done, but we had no system visibility that we had those 20 jobs done, that we hadn't billed anybody for."

Tammy Wells
Controller, Schwend Inc.
THE PROBLEM

Handwritten work orders

Parts tracked manually

Invoices slipping through the gaps

No visibility into completed jobs

WHAT CHANGED

Technicians enter work directly in EMDECS

PMs trigger automatically on schedule

Financials sync with McLeod in real time

Invoices match work orders without rekeying

THE RESULTS

What changed in the numbers

$25K-$50K

saved annually in reduced breakdowns

$75K-$90K

tyre costs, down from $150K

50%

fewer errors with digital workflows

1

full salary saved in admin time

60% to 75%

mechanic efficiency improvement

30+

hours saved per week

Hear it from Schwend

Schwend Inc. moved from paper-based maintenance to EMDECS. Here is what changed.

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