REPAIR OPERATIONS

So your workshop runs like you built it to.

One platform from repair to invoice.

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If you are experiencing...

Jobs stacking up with no clear priority

Walk-ins competing with scheduled work. No easy way to see what is in progress, what is waiting, and what is next.

Billing that does not keep up with the work

Jobs finished but not invoiced. Labour hours estimated instead of tracked. Revenue sitting on the table.

Customers calling for updates

Time on the phone that should be time in the bay. No self-serve way for customers to check on their equipment.

Parts inventory that's not online

Stockouts on common parts, money tied up in slow movers, and no clear picture of what is actually on the shelf.

WHAT CHANGES WITH EMDECS ONE

From chaos to control

Your workshop floor, one screen

Live Service Board shows every job, every technician, every status. Think airport arrivals board, but for your workshop.

Invoice straight from the work order

No rekeying. Markup, labour, sublets, and tax rules built in. Jobs close and invoices generate.

Keep accounts off your back

Take control of your back office. From workshop to the bank, keep everything running smoothly.

42 M+

repair orders worth of experience behind emdecs one

emdecs one comes from nearly three decades of building for workshops and fleets that run on tight margins and tighter schedules.
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Common Questions

What kind of repair operations use emdecs one?

Independent workshops, multi-location networks, mobile technicians, municipal fleet repair facilities, and commercial service providers. From single-bay operations to full repair networks.

Can my customers check on their repairs without calling?

Yes. The Customer Access Portal gives your customers real-time visibility into repair progress, estimates, and invoices. They check on their own terms, your phone stops ringing.

Does emdecs one handle invoicing for repair shops?

Yes. Invoices generate directly from approved repair orders with built-in markup, labor rates, tax rules, and sublet tracking. No separate billing step, no rekeying.

Is the system mobile-friendly for technicians?

Yes. Technicians can start jobs, issue parts, upload photos, and complete repairs from their phone or tablet using the emdecs one app. No trips back to a workstation.

How long does it take to set up for a repair workshop?

Most workshops are up and running within a few weeks. Your dedicated customer success rep builds an onboarding plan around your workshop size and workflow.

30+

years in fleet and workshop maintenance

UK & North America

local support teams

Built on what works

emdecs one comes from nearly three decades of building for workshops and fleets that run on tight margins and tighter schedules.

The platform is shaped by the workflows of real maintenance operations, not assumptions about how they should work.

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