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One platform from repair to invoice.
Talk through your needs with us →Walk-ins competing with scheduled work. No easy way to see what is in progress, what is waiting, and what is next.
Jobs finished but not invoiced. Labor hours estimated instead of tracked. Revenue sitting on the table.
Time on the phone that should be time in the bay. No self-serve way for customers to check on their equipment.
Stockouts on common parts, money tied up in slow movers, and no clear picture of what is actually on the shelf.
Live Service Board shows every job, every bay, every status. Think airport arrivals board, but for your shop.
No rekeying. Markup, labor, sublets, and tax rules built in.
Jobs close and invoices generate.
The Customer Access Portal lets your customers track repairs, view estimates, and access invoices without calling you.
repair orders worth of experience behind emdecs one
"emdecs one comes from nearly three decades of building for shops and fleets that run on tight margins and tighter schedules. The platform was shaped by the workflows of real maintenance operations, not assumptions about how they should work."
Independent shops, multi-location networks, mobile technicians, municipal fleet repair facilities, and commercial service providers. From single-bay operations to full repair networks.
Yes. The Customer Access Portal gives your customers real-time visibility into repair progress, estimates, and invoices. They check on their own terms, your phone stops ringing.
Yes. Invoices generate directly from approved repair orders with built-in markup, labor rates, tax rules, and sublet tracking. No separate billing step, no rekeying.
Yes. Techs can start jobs, issue parts, upload photos, and complete repairs from their phone or tablet using the EMDECS app. No trips back to a workstation.
Most shops are up and running within a few weeks. Your dedicated customer success rep builds an onboarding plan around your shop size and workflow. Training is included at no extra cost.
years in fleet and shop maintenance
local support teams
emdecs one comes from nearly three decades of building for shops and fleets that run on tight margins and tighter schedules. The platform was shaped by the workflows of real maintenance operations, not assumptions about how they should work.
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